Deep Search Portal
This document management system (DMS) lets you easily convert PDF documents into web-ready HTML 5. The intelligent search function with helpful keyword suggestions then guides you immediately to the right result.
Aftersales-Portal mit RMI
The advasco Aftersales Portal with RMI is an IT solution specifically for service and parts. The document management system (DMS) with advanced search function provides the user with the exact documents needed - in a direct way and with a high "first time fix rate".
E-Mail to Ticket
This system structures your flood of e-mails and automatically forwards the inquiries with ticket assignment to the right contacts. Helpful is the ease of use, which is achieved by numerous automated processes.
Service-Ticket-System
High acceptance with simple, clear menus, following the logic of the workshop manuals. Only the fields required for the requested component and product group are available. The ticket is complete if all plausibility checks defined by the support team are OK.
Smart Phone Ticket-App
The advasco smartphone ticket app is an attractive and contemporary addition to the service ticket system. The app uses current mobile technology in a targeted manner in the aftersales area to support the field service or mobile mechanics directly on site.
Smart Phone Report-App
Our IT solution of a reporting app supports you in reporting, documentation and application procedures. Whether at home or on the road: individual forms help you to complete your tasks quickly, conveniently and accurately - without time-consuming rework on the PC.
Knowledgebase
Convert the knowledge from the service ticket system and the experience of your support experts into tailor-made service information - use the advasco knowledge database for your digital and efficient support.
Maintenance Manager
Maintenance success can be planned. In times of Big Data, keep digital control and the necessary overview of service costs with the advanced advasco maintenance cost manager.
Single Sign-on
Operating multiple systems via a single access point - that's simple and user-friendly. The advasco single sign-on (SSO) is a cleverly connecting IT solution that also includes a sophisticated security concept.
