Smartphone Ticket-App | advasco Service-IT
Smart Phone Ticket-App Precise help - fast, anywhere

The latest Smart Phone technology makes for a fascinatingly simple service experience.

Smart Phone Ticket-App

Smartphone Ticket-App - advasco | icon blue

Smartphone Ticket-App - Screenshot | advascoProgressive companion: advasco Mobil-Ticket

The advasco Smart Phone ticket app is a B2B app solution for IOS and Android. It is an attractive and modern addition to the advasco service ticket system. An already existing ticket system can also be extended with the smartphone ticket app.

The ticket app uses current mobile technology in a targeted manner in the aftersales area to support your customers, workshops or mobile mechanics directly on site. Support receives a complete request with structured data. The user describes his request conveniently, precisely and in the shortest possible time.

The Smart Phone app overcomes the hurdle of having to write or type a query and transfer images and diagnostic logs to the PC.

As a pure B2B app, this advasco ticket solution is not publicly available in an app store. This means that only you can determine the user group.

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Special system features:

  • Direct access via smartphone (IOS/Android/Windows)
  • Text input with speech recognition
  • Image and audio attachment
  • Transfer of diagnostic data via Bluetooth
  • Offline function
  • Customized individual software
  • Interfaces to ERP, CRM, DMS etc.

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Your advantages:

  • Convenient and intuitive recording of problems directly on the spot
  • Comprehensive error description
  • Easy handling with automated data acquisition
  • Create ticket without PC
  • Transmission of structured, complete data in simple steps
  • High acceptance on the part of users

Important functions at a glance


Smart PhoneTicket-App – the concept

Like our Smart Phone Report app, the advasco Smart Phone Ticket app is available for both IOS and Android. As a pure B2B app, however, it remains hidden from the public. This app cannot be found in an app store. The user group is determined exclusively by the customer. The app is single sign-on capable, so that every user with the login data of a ticket system in the app receives his previous requests in a clear list. The user creates or answers requests with the cell phone.

In case of location-dependent problems, such as a stationary machine on the construction site, the exact location can optionally be transmitted via GPS coordinates. The tedious description of the approach route is no longer necessary. Especially for locations without an address, this function can be extremely helpful for all parties involved.


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